Using Peggy

Creating an Account

• How do I create an account?
• Why is an access code required to create an account?
• When will Peggy be open to the general public?
• How do I invite someone to join Peggy?

Discovering with Peggy

• Where can I discover art on Peggy?
• How can I search artists or galleries?
• How can I follow new artists, galleries or collectors?
• What is a Pegcast?
• What is a Pegboard?

Managing your Account

• How can I manage my account preferences?
• How can I connect my Stripe account?
• How do I verify my identity?
• How do I update my profile information?

Buying with Peggy

• Can I make an offer to an artwork?
• What is the purchasing process?
• What fees does Peggy charge me when making an offer?

Authentication & Payments

• Why does the artwork need to be digitally fingerprinted to confirm ownership?
• When can I receive my payout?
• What happens if I can't verify an artwork?
• Why do I need to connect my bank account?
• How can I receive a payment if I'm not based in a country covered for payouts by Stripe?
• What is this Peggy charge for?

Receiving Offers

• How can I sell my artwork to other collectors?
• Why do I need to verify my identity to receive an offer?
• Why do I have to update the location of the artwork?
• What fees does Peggy charge me for re-sale?
• What are secondary market royalties?

Shipping

• How does shipping work at Peggy?
• What is ARTA?
• How does ARTA determine shipping costs?
• What countries are serviced for delivery?
• Can I use my own shipping company?
• Could the artwork be picked up at the gallery?

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Our Community Guidelines

• What are Peggy's Community Guidelines?