Sales and Payment

When your artwork sells on Peggy, you can expect a smooth and transparent process from sale to payment. Here’s what you need to know about each stage.

How Sales Work on Peggy

There are two main ways a sale can be triggered:

1. Asking Price Met
   If you’ve set an asking price and receive an offer that meets or exceeds it, a 24-hour auction countdown will automatically begin. This time window serves two purposes:

   • Availability Check: If your artwork is no longer available, please contact us at support@peggy.com so we can assist.
   • Offer Opportunity for Interested Collectors: During these 24 hours, any collectors who previously expressed interest will be notified and invited to submit competing offers. If additional offers come in, the timer extends by another 24 hours, ensuring no one misses a chance to bid. When the countdown ends, the artwork will be confirmed as sold to the highest bidder, and Peggy will coordinate the shipping process through our partner ARTA.

2. Offers Below the Asking Price or Without an Asking Price
   If a collector submits an offer below your set asking price or if no price was listed, you’ll receive a notification. To accept, simply visit your Dashboard and confirm the offer. At this point, the same 24-hour auction countdown will start, allowing other collectors to place competing offers if they wish. Once confirmed, Peggy will initiate the shipping process through ARTA, depending on the options you selected and what the collector prefers.

Throughout the sale process, you can track progress in your Dashboard.

How You’ll Receive Payment

Peggy handles payments securely. Here’s how it works:

• Payout Process: Peggy collects payment and holds it in escrow until the new buyer authenticates the artwork using Peggy’s digital fingerprinting technology. If the buyer doesn’t complete authentication within five days of receiving the artwork, Peggy will release the payment to you automatically.
• Issues with Payment: If you encounter any issues with receiving payment, please reach out to support@peggy.com for assistance.

Royalties on Secondary Sales

Peggy’s commitment to artist royalties means that when your artwork is sold on the secondary market within the app, you’ll receive 5% of the sale. We expect most secondary sales to occur years after the initial transaction, but whenever they do, Peggy will ensure you are paid once the artwork is authenticated by the new collector.

Special Note:
For all transactions, Peggy’s commission and credit card fees will be applied.