Peggy Help Center

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Peggy Help Center

Using Peggy

Using Peggy

Creating an Account

How do I create an account?

How do I invite someone to join Peggy?

Discovering with Peggy

Where can I discover art on Peggy?

How can I search artists or galleries?

How can I follow new artists, galleries or collectors?

What is a Pegcast?

What is a Pegboard?

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Managing your Account

How can I manage my account preferences?

How can I connect my Stripe account?

How do I update my profile information?

Buying with Peggy

Can I make an offer on an artwork?

How do I purchase an artwork on Peggy?

What fees does Peggy charge me when making an offer?

Authentication & Payments

Why does the artwork need to be digitally fingerprinted to confirm ownership?

When can I receive my payout?

What happens if I can't verify an artwork?

Why do I need to connect my bank account?

How can I receive a payment if I'm not based in a country covered for payouts by Stripe?

What is this Peggy charge for?

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Receiving Offers

How can I sell my artwork to other collectors?

Why do I have to update the location of the artwork?

What fees does Peggy charge me for re-sale?

What are secondary market royalties?

Shipping

How does shipping work at Peggy?

What is ARTA?

How does ARTA determine shipping costs?

What countries are serviced for delivery?

Could the artwork be picked up instead of shipping?

Do you offer any storage services?

Do I need to pay customs when shipping with ARTA?

What does ARTA's shipping insurance cover?

What if works are large, fragile, etc. and not appropriate for courier shipment?

When will my shipment deliver and where do I find tracking?

How can I submit a shipping inquiry?

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Our Community Guidelines

What are Peggy's Community Guidelines?